Petra Flight Services (PFS) is an affiliated division of Petra Travel & Tourism Company established in Jordan in 1965 by the late Mr.
Nasser Kawar (1927-2015) and managed today by Awni, Mazen, and Wael Kawar who are supported by a professional and highly qualified team of managers and staff.
We, at PFS, guarantee relentless commitment to Airline support services and are constantly up-to-date with the latest developments of regulatory revisions in the industry, making sure our services make a difference to Airlines serviced.
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Petra Flight Services (PFS)
Petra Flight Services (PFS) is an affiliated division of Petra Travel & Tourism Company established in Jordan in 1965 by the late Mr.
Nasser Kawar (1927-2015) and managed today by Awni, Mazen, and Wael Kawar who are supported by a professional and highly qualified team of managers and staff.
We, at PFS, guarantee relentless commitment to Airline support services and are constantly up-to-date with the latest developments of regulatory revisions in the industry, making sure our services make a difference to Airlines serviced.
PFS is the leading provider of Airline Support Services across the kingdom, servicing at Queen Alia International Airport (OJAI),
Amman International Airport (Marka) (OJAM) and King Hussein International Airport in Aqaba (OJAQ) (Red Sea).
PFS was the first company to represent International Airlines starting with Austrian Airlines in 1965 followed by major Airlines throughout the years such as Qatar Airways, TAROM-Romanian Air Transport, Cyprus Airways, Olympic Airways ( Greece ), TUS Airways (Cyprus), Srilankan Airlines, Aegean Airlines (Greece), Ukraine International Airlines, Bahrain Air, Wataniya Airways (Kuwait), China Airlines, TAP- Air Portugal, ADRIA- Slovenian Airlines, Buraq Airways (Libya) , Fedex Cargo among many other Charter Flights & Tour Operators Charter & Scheduled Flights.
We provide Supervision Management Services & Administration to Regular Scheduled Flights (FBO), Charter Flights, Private & Executive Jets, Air Ambulance, Medical Flights, Medical Evacuation, Cargo & Freighters.
Timeliness and quality service govern Petra Flight Services work ethos, we provide supervision services to Airlines that include Airline Airport Management Services & Administration, Passenger Services, Aircraft & Ramp Services, Cargo & Mail Coordination and Concierge Services operating from our offices at the Queen Alia International Airport (OJAI), Amman QAIA.
Our Services are adaptable to the Airlines needs, Schedules, Manuals & Standards with high emphasizes on Safety & Security delivered by a dedicated and qualified team, certified and licensed by the Jordan Civil Aviation Regulatory Commission (CARC).
For more information, Please visit our website www.petraflightservices.com or Contact Us.
We look forward to servicing you at Jordan`s Airports.
- Representation & Supervisory Services.
- Consulting, Planning & Management.
- Flights Permits & Slots Coordination.
- Contracting with Service Providers.
- Supervision, Coordination & Administration of Services Contracted by Airline with 3rd Parties Service Providers.
- Liaising with Authorities & Service Providers.
- Facilities & Airlines Equipment Management.
- Irregularity & Emergency Operations Support.
- Quality Control & Service Level Management.
- Regular Reporting.
- Ensure Airline Technical Manuals & Procedures Applied.
- Supervision of Check-In & Ramp Services to ensure Punctual, Efficient &
- Safe Aircraft Turn Around.
- Representation of Airline at Airport Committees & Other Meetings.
- Collection of any Revenues on behalf of Airline.
- Accounting & Administration.
- Airline Airports Station Management Services & Administration .
- Passengers Services.
- Aircraft & Ramp Services.
- Concierge Services.
- Cargo & Mail Services.
- Ticketing & Sales Services.
- Customer Services. To include VIPs, Passengers with Special Needs,
- UM, MCO, Excess Baggage, Up-Grades, Special Seat
- Assignment, (PNL Management).
- Check-In Counters & Airline DCS Management.
- Arrival Passengers.
- Transit & Connecting Passengers.
- Departure Passengers.
- Security, Passport & Visa Screening.
- Baggage Handling & Excess Baggage.
- Gates & Boarding.
- Passengers & Baggage Check-In.
- Lounges.
- Immigration & Customs Coordination.
- Display Airline Logo & Material To Ensure Proper Branding of The Airline.
- Irregularity Arrangements In Case Of Delay, Weather Conditions,
- Cancellation Of Flights, Involuntary Rerouting.
- Ground Handler Staff Briefing.
- Lost & Found.
- Other On-Request Services.
- Kiosk Assistance & Self Check-In.
- Passengers Complains Handling.
